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Connectors are the building blocks that ChatStyle uses to communicate with other tools, such as a PSA, a database, or an SMS service.

Some channels, like the Microsoft Teams channel, are associated with a connector to tell ChatStyle how to communicate. Other connectors provide a connection to a system like Datto Autotask or Connectwise Manage.

Connector Types #

All connectors have a type that describes what they do. For example, the Autotask connector and the Manage connector are both CRM connector types. This means they share a common set of capabilities, like querying for contacts or creating tickets. You can create custom chatops commands that access the connectors in script.

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